FREQUENTLY ASKED QUESTIONS

We work with anyone who has a commercial espresso machine, grinder, or commercial coffee brewer on site.
This includes specialty coffee/espresso shops and cafes, universities, schools, hospitals, churches, coffee trucks, hotels, conference centers, meeting centers, groceries, and convenience stores.
We are the designated service/repair vendor for FRANKE in Indiana.
Don’t see your brand listed above? Just contact us to determine if we are the right fit for your needs.
Please understand that we do NOT service or repair Keurig or Nespresso machines.
Yes. We have a showroom where you can take equipment for a test drive!
Our experts will assist you with the decision-making process – we know there is a lot to consider!
We will help broaden your knowledge of machine manufacturers and machine types and let you experience the differences between semi-automatic, automatic, and superautomatic machines. We’ll explain the capabilities of budget, mid-range, and high-end espresso machines to help you determine the features you actually need. Most importantly, we will make sure you find a machine with the features you need at the price you want.
Yes, we provide water softening equipment and ongoing system maintenance.
Every espresso machine manufacturer’s warranty specifically excludes hard water-related repairs.
Because Indiana has extremely hard water, a reliable and functioning water softening system is crucial to your machine’s long-term viability. Unlike other service providers, we handle water softening issues ourselves, we do not farm it out to a 3rd party.
Because Indiana has extremely hard water, a reliable and functioning water softening system is crucial to your machine’s long-term viability. Unlike other service providers, we handle water softening issues ourselves, we do not farm it out to a 3rd party.
Did you know that hard water issues cause 90% of espresso machine repairs? We have several articles about hard water – what it does, and how to manage it on our Blog.
We are proud to be the most trusted specialty coffee equipment vendor within 200 miles of Indianapolis, Indiana since 2011.
We know you have a lot of vendors to work with as you run your business. We provide a level of service that you won’t find in a typical espresso machine retail store.
Our customer service, expertise, and honest advice will make you confident in your purchase. We show the same level of attention to all of our customers regardless of whether they are seeking new or used equipment.
We measure our success by your success as a business owner.
Espresso Enterprises is an authorized reseller and service facility for over ten commercial espresso machine manufacturers.
Each of our techs has been trained by multiple manufacturers and we have received factory training from 11 different manufacturers. We can repair nearly all commercial espresso machines regardless of make or model.
If we can get parts for it, we can repair it. We travel the entire state of Indiana and parts of Illinois, Kentucky, and Ohio to perform repairs.
Absolutely. When we sell a machine, it includes the manufacturer’s recommended first-year preventative maintenance services.
Pro tip: When buying a new espresso machine or grinder, ensure the price includes a full one-year parts and labor warranty. Many retailers will offer a seemingly low sales price on a machine that only includes a parts warranty, which means you could be stuck paying for all travel and labor related costs incurred to diagnose and repair your machine.
Yes. We’re in the business — we understand the importance of cash flow. Therefore, we offer in-house financing for sales over $2000. We’d like to be your long-term business partner.
Yes! We lease most new and used equipment.
Yes. We buy quality used commercial coffee equipment, including espresso machines, grinders, brewers, and more.
We do not sell coffee but if you are searching for a coffee roaster, we can recommend several local roasters.

Still have questions? Please ask!

WE SERVICE ALL MAKES AND MODELS

Don’t see your brand listed? Contact us – the odds are ever in your favor that we can service your machine.